Announcing CXera for Google to Create Digital Microsites within Google Meeting Invites
From the Google Chrome Web Store you can now download CXera for Google to generate a digital microsite in one-click when creating…
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Customer Experience
Thrio Receives 2022 CUSTOMER Magazine Voice Technology Excellence Award
Thrio CCaaS Platform Honored for their Exceptional Innovation and Commitment to Improving the Customer Experience
Thrio announced…
Airkit Unveils Major Update to its Digital Experience Platform to Unify the Customer and Agent…
Airkit introduces a new conversational visual builder and agent automation tools to increase self-service effectiveness with a 20x…
Two-Thirds of Gen Z favor text messaging over email during ecommerce interactions
Survey findings from Mitto announced at Collision highlight necessity for omnichannel communications support in ecommerce…
Skit.ai Offers Best-In-Class Conversational Voice AI Solutions to Address Contact Center Crisis
Leading voice AI startup expands global footprint, offering revolutionary customer experience solution to U.S.
Skit.ai, the…
Intercom Launches Two-Way SMS and New Bot Features for Businesses to Deliver Better Customer…
The new launches build on Intercom's vision to enable a new era of customer connection and engagement
Intercom, the Engagement…
InMoment Named a Leader in People-Oriented Text Analytics Platforms Report for Q2, 2022
Independent report named InMoment as one of only five top vendors in the Leaders position in the people-oriented text analytics…
Alvaria Announces Customer Experience Industry Veteran, Jeff Cotten as New Chief Executive Officer
Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced Jeff Cotten as…
ActiveCampaign Continues Rapid Growth Trajectory by Expanding Executive Leadership Team
Tech veteran joins SaaS unicorn, signaling company’s continued growth and impact on the market
ActiveCampaign, the leader in…
Medallia Named a Partner of the Exclusive 2022 Nucleus Forum in Addition to a Greater Partnership…
Medallia, Inc., the global leader in customer and employee experience, announced a partnership with Goodwood and Nucleus at …