Medallia Named Leader in 2025 Gartner® for VoC Report
Gartner ranks Medallia highest in three Use Cases in the 2025 Critical Capabilities for Voice of the Customer Platforms…
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Customer Experience
8×8 Unveils Innovations to Enhance CX Platform Engagement
Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and…
Infogain & FirstHive Announce Partnership to Transform CX
FirstHive, industry-leading data activation and AI-powered Customer Data Platform (CDP) solutions, and Infogain, a Silicon…
Smobi Partners with Vonage to Boost RCS Messaging
Vonage, a global leader in cloud communications, helping businesses accelerate their digital transformation and a part of…
MarTech360’S Weekly News Roundup With Canva, ServiceNow, Adobe, GoTo, Salesforce And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Daon Partners with CallMiner to Amplify Conversation Intelligence ROI
Daon®, The Digital Identity Trust Company, announced a strategic partnership with CallMiner, the leading provider of conversation…
IntelePeer Introduces Next Generation Voice AI Capabilities
IntelePeer, a leading, end-to-end conversational AI platform provider, launches next generation voice capabilities. Designed to…
CloudHesive and Teneo.ai Partner to Supercharge ConnectPath CX with AI-Driven Automation
CloudHesive, an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, announced a strategic…
XEBO.ai is recognized in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
XEBO.ai, a leader in customer experience solutions, has been named in the 2025 Gartner Magic Quadrant. They believe this milestone…
InMoment Named Leader in 2025 Gartner For Voice of the Customer Platforms
InMoment, the leading provider of integrated Experience Improvement solutions, has been named a Leader in the 2025 Gartner® Magic…