Customer Experience

MessageGears, the only customer engagement platform purpose-built for enterprise brands, announced the addition of Nathan Remmes …

LivePerson, the enterprise leader in digital customer conversations, was presented with the Gold Stevie® Award for Best Business…

SuccessKPI, Inc., a cloud-native CCaaS insight provider and a leader of the current 2023 Frost & Sullivan Workforce…

boost.ai, a leading conversational AI (CAI) solution provider, announced the launch of Generative Action, the latest in a series…

Emplifi, a leading customer engagement platform provider, announced the appointment of Susan Ganeshan as its Chief Marketing…

Frost & Sullivan recently researched the customer experience (CX) industry for best practices in agent engagement and, based…

TTEC Holdings, Inc.a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions…

LEAP, THE HORIZON INFORMATION TECHNOLOGY, has announced it is leveraging Communications APIs from Vonage to expand its global…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the…