Five RV Retailer Stores Achieve Prestigious Airstream Five Rivet Honors
RV Retailer, LLC ("RVR") was recognized by Airstream for outstanding customer service in sales and service with the prestigious…
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Customer Experience
Momentive Expands SurveyMonkey Integrations to Become Superior Experience Management Solution for…
Momentive (Nasdaq: MNTV), an agile experience management company, announced two new integrations for SurveyMonkey and SurveyMonkey…
Pipedream Closes $20 Million Series A Funding Round Led by True Ventures
Pipedream, creators of the fastest-growing integration platform for developers, announced that it has raised $20 million in Series…
ActionIQ Appoints Panayiotis Vitakis as Chief Customer Officer
ActionIQ, the leading enterprise Customer Experience Hub (CX Hub) powered by a customer data platform (CDP), announced that…
Transport for NSW selects Alvaria Workforce Engagement Management Suite for Back-Office and Agent…
The leaders in the development of safe, integrated and efficient transport systems for the people of New South Wales, Transport…
Motivus Joins the Alida Partner Network to Deliver Tailored Customer Experiences in Singapore
Alida, a leader in Total Experience Management (TXM), announced Motivus, an experience-based sales and customer service, and…
Singularity Systems Named a Star Performer in Everest Group’s Intelligent Document Processing…
Singularity Systems, a leader in intelligent document processing (IDP), announces it has been recognized as a Star Performer in…
SupportLogic Launches SX™ Platform and Applications to Transform Customer Support
Following its recent SX Live conference for the support industry, SupportLogic, the world's first support experience platform,…
CDPs Need an Upgrade: New Study Shows Marketers Expect CDPs to Move Beyond Data Aggregation to…
A commissioned study conducted by Forrester Consulting on behalf of Zeta Global (NYSE: ZETA), a cloud-based marketing technology…
LiveVox Study Reveals Contact Centers Have Increased Adoption of AI, But Struggle to Capture ROI
LiveVox Holdings, Inc. , a leading cloud-based provider of customer service and digital engagement tools, released the results of…