Customer Experience

GoDocs, the automation leader in commercial loan document generation, announces the launch of their nationwide account management…

Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that…

Pure IP have announced the launch of its Dynamics Call Connect service, to enable inbound and outbound calling to the Microsoft…

Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced that it has won three…

TTEC Holdings, Inc.  a leading global customer experience (CX) technology and services innovator for end-to-end digital CX…

Qualtrics , the leader and creator of the experience management (XM) category, announced Community Pulse, a new way for state and…

Genesys, a global cloud leader in customer experience orchestration has received worldwide recognition for its growth and…

Journey, an award-winning provider of cloud-based identity verification, authentication and secure transaction solutions, has…

Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations,…

Harte Hanks, Inc., a global customer experience company, announced that Brian Linscott, Chief Executive Officer, and Lauri…