Customer Experience

NICE has announced that iQor, a managed services provider of customer engagement and technology-enabled business processing…

Genuine, a leading digital experience agency part of Jack Morton, announces the launch of a new brand identity. The updated look…

Avaya, a global leader in customer experience and communications solutions, announced its presence at Enterprise Connect 2024, the…

Progress, the trusted provider of infrastructure software, announced it has been recognized in the 2024 Gartner Magic Quadrant for…

Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…

Medallia, Inc., the global leader in customer and employee experience, announced the addition of Ben Brewer as Chief Revenue…

NICE announced that it has launched a second CXone Cloud Region in Japan. This presents a unique and critical functionality…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that BT has selected…

InterVision, a leader in managed cloud services, announced the launch of ConnectIV CX, a revolutionary new contact center as a…