Customer Experience

TeamSupport, a leading provider of support ticketing and live chat solutions, announced that it has launched several AI-powered…

Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, announced a major addition to its…

Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its…

Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a Service (CPaaS) …

evaluagent, a global leader in contact center quality assurance and performance improvement software, introduced evaluagentCX, an…

Glance, the industry leader in Guided Customer Experience (CX) solutions, was named among notable vendors in Forrester's recent…

Verint, The Customer Engagement Company, announced that it has been recognized as the leading workforce management (WFM), quality…

Five9 Inc, provider of the Intelligent CX Platform, has been named a leader in the second annual Aragon Research Globe for…

Liferay, Inc., the developer of the world’s most flexible digital experience platform, announced the winners of their 2023 Partner…

Zenarate, a leading provider of AI Simulation Training for customer-facing agents, announced Call Insights, furthering the…