Customer Experience

The National Information Solutions Cooperative (NISC) will present Bidgely’s AI-driven solutions at the 2025 NISC Member…

Integration of 8x8’s secure video with Modica’s OMNI platform enables real-time, high-quality engagement over SMS, WhatsApp, and…

Partnership delivers improved personalization and customer experience intelligence with Medalia's Experience Intelligence…

One Platform by AB Tasty brings together best-in-class UX and powerful features into a single, seamless solution for both…

Infobip, a leading global cloud communications platform and trusted Oracle partner, has announced an expanded collaboration with…

Netrio announced the launch of the next release of NetrioNow, a proprietary, a next-generation, AI-powered service delivery…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

UserTesting has launched UserTesting Verified™, a new fraud prevention capability that leverages AI, behavioral intelligence, and…

Smart Communications, a leading technology company specializing in customer engagement for highly regulated enterprises, has…

Zoom Video Communications, Inc. has announced AI Companion 3.0, the company’s most advanced release of agentic AI to date, at its…