Why Settle for Second Best? Embrace First Party Data
There's this hot topic in the business world right now - 'First party data'. It's become a big deal since data privacy rules came…
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CRM
Zoom AI Companion hits one million meeting summaries milestone
Zoom Video Communications, Inc. announced that Zoom AI Companion, the company’s generative AI assistant, has reached a milestone…
Flexera One Expands Select Program for SaaS CRM
Flexera, the company that helps organizations maximize business value from their technology investments, announced that it is…
Kaltura Announces Virtually Live! 2023: Focused on How AI Is Making Marketing More Human –…
Kaltura, the Video Experience Cloud, has announced speakers for its upcoming third annual Virtually Live! conference. This year…
net2phone Unveils AI-Powered Solutions for Smarter Business Communications and Deeper Customer…
net2phone, a leading provider of intelligent communications-as-a-service for businesses and contact centers, unveiled its…
NICE Positioned As Industry Leader Across All Three Contact Center Categories in destinationCRM’s…
NICE announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across…
CallRail Labs introduces new AI-powered solutions to bolster marketing performance
CallRail, the AI-powered lead intelligence platform, announced three brand new features from its innovation program, CallRail…
Zoom Launches ISV Exchange Program with Verint
Verint, The Customer Engagement Company, announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with…
LivePerson honored in Inc.’s 2023 Power Partner Awards for B2B excellence
LivePerson, a global leader in conversational AI, was named one of the world's top B2B companies for Customer Relationship…
SuccessKPI Joins the Zoom ISV Exchange Program to Form Strategic Partnership
SuccessKPI, Inc., a leading, cloud-native contact center customer experience insight and action platform provider, announced their…