ServiceNow and Five9 Expand Partnership
ServiceNow, the AI platform for business transformation, and Five9, provider of the Intelligent CX Platform, announced an…
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Dialpad Launches AI-powered Support Platform to Revolutionize Customer Service
On November 12, 2024, Dialpad launched Dialpad Support, a next-generation AI-powered contact center solution designed to enhance…
CoreMedia Launches AI-Driven KIO Platform, Revolutionizing Content Management
On November12, 2024, CoreMedia launched CoreMedia KIO, an innovative AI-driven platform designed to revolutionize enterprise…
Natterbox Expands AI Suite with AI Assist, Redefining Post-Call Workflows in Contact Centers
On November 12, 2024, Natterbox, a leader in cloud contact center solutions, announced the launch of AI Assist, a new feature…
StackAdapt is Building an Integration on the Shopify Platform
StackAdapt, a leading multi-channel advertising platform, proudly announces its latest integration with Shopify, a provider of…
Choozle Launches Self-Service Amazon DSP Access Directly Within the Platform
Choozle, a premier omnichannel digital advertising platform and services provider, announced the launch of self-service Amazon DSP…
AnswerLab Appoints Megan Malli as New CEO
AnswerLab, the leader in defining the next generation of customer-centric brand experiences, announces the appointment of Megan…
AtData Launches Email Marketing Solutions on Snowflake Marketplace
AtData, a leading provider of email address intelligence solutions, announced the accessibility of AtData's Email Marketing…
SurveyMonkey Enables Customers to Collect Responses via WhatsApp
SurveyMonkey, the world’s most popular platform for surveys and forms, has added WhatsApp to its social media collector options.…
Thematic & QuestionPro Partner for Top CX & Market Research Tech
QuestionPro, a global leader in online survey and research services and Thematic, a leader in AI-driven customer feedback…