News

Precisely, a global leader in data integrity solutions, has launched new AI enhancements for its EngageOne™ RapidCX customer…

NiCE has announced the general availability of its CXone Mpower platform on a dedicated, locally hosted cloud instance in South…

Stagwell has launched NewVoices.ai, a next-generation AI platform designed to act as an autonomous enterprise sales and support…

Adform, recognized as one of the industry’s most powerful and secure media buying platforms, has announced a strategic partnership…

Cresta, a leading provider of AI-powered customer-experience solutions for contact centers, has unveiled its newest…

UiPath and Talkdesk have announced a strategic integration aimed at enabling enterprises to fully automate customer‑experience…

Anoki, a leading innovator in contextual video intelligence for connected TV (CTV), has officially announced its integration with…

OnviSource Launches EngageHub: Revolutionary AI-Native Platform Transforming Contact Center to Achieve Excellence in Agent…

Cyara, the global leader in AI-powered customer experience (CX) assurance, announced the appointment of Sushil Kumar as its new…

White paper finds that ad networks are working hard to clean up the supply path and focusing on quality rather than quantity to…