Cresta launches “Agent Operations Center” to unify human + AI workforce in customer service
Cresta, a leading provider of AI-powered customer-experience solutions for contact centers, has unveiled its newest…
Browsing Category
News
UiPath & Talkdesk Forge New Automation Alliance to Revolutionize Customer Journeys
UiPath and Talkdesk have announced a strategic integration aimed at enabling enterprises to fully automate customer‑experience…
Anoki Teams Up with Index Marketplaces to Transform CTV with Scalable Scene-Level Contextual…
Anoki, a leading innovator in contextual video intelligence for connected TV (CTV), has officially announced its integration with…
OneScreen.ai Appoints Pat Griffin as Chief Revenue Officer to Accelerate Growth & Innovation in…
OneScreen.ai, the leading platform for out-of-home (OOH) advertising technology, announced the appointment of Pat Griffin as Chief…
OnviSource Launches EngageHub, an AI-Native Platform for Contact Center Excellence
OnviSource Launches EngageHub: Revolutionary AI-Native Platform Transforming Contact Center to Achieve Excellence in Agent…
Cyara Appoints Sushil Kumar as CEO to Extend Enterprise AI Customer Experience Leadership
Cyara, the global leader in AI-powered customer experience (CX) assurance, announced the appointment of Sushil Kumar as its new…
Limelight Inc.’s annual report charts ad networks’ move from aggregation to curation
White paper finds that ad networks are working hard to clean up the supply path and focusing on quality rather than quantity to…
Revving breaks new ground with RevHub – the industry’s first real fix for the digital economy…
New customer portal delivers immediate funding, real-time insights and seamless integrations with major digital platforms to…
Cadent and Google Cloud Join Forces to Deliver Data-Driven Intelligence, Boosting Campaign…
Cadent, the predictive advertising company known for bridging brands, publishers, and consumers across screens, has announced an…
Scowtt Raises $12M Series A to Power AI-Driven Ad Optimization for Enterprises
Scowtt, a Seattle-based AI advertising optimization startup, has secured $12 million in Series A funding led by Inspired Capital,…