Zendesk Ventures Backs unitQ, Solidifying a Powerful Strategic Partnership News Desk Jun 21, 2024 unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time…
Medallia Named a Strong Performer in Customer Analytics Technologies by Independent Research Firm News Desk Jun 21, 2024 Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
SOCi Unveils SOCi Chat, Enhanced AI-Powered Chatbot for Multi-Location Businesses News Desk Jun 21, 2024 SOCi, Inc., the CoMarketing Cloud for multi-location enterprises, announced the release of SOCi Chat, an updated AI-powered…
Infobip Embeds Google Vertex AI into RCS to Provide Conversational AI News Desk Jun 20, 2024 Infobip, a leading global communications platform, now provides enterprises and brands access to conversational AI and AI-powered…
TIBCO Accelerates Value Delivery with Launch of The New TIBCO Platform News Desk Jun 20, 2024 TIBCO, a business unit of Cloud Software Group, Inc., announced the availability of the new TIBCO® Platform, a next-generation…
Lucy Birch Joins Everest Group as Chief Marketing Officer News Desk Jun 20, 2024 Everest Group announced that Lucy Birch has joined the firm as chief marketing officer (CMO). Working out of Everest Group's …
Kaltura Takes Home Four Awards at Eventex 2024 Including Best Event Technology and Best Virtual… News Desk Jun 20, 2024 Kaltura , the Video Experience Cloud, has won four awards in this year’s 14th Global Eventex Awards. For the second year in a…
Salesforce Unveils Advanced Capabilities for Transforming Revenue Lifecycle Management News Desk Jun 20, 2024 Salesforce, a global leader in CRM solutions, today announced groundbreaking capabilities for Revenue Lifecycle Management. These…
AtData Partners with Dodgeball to Elevate Digital Fraud Protection News Desk Jun 20, 2024 AtData, the leader in email address intelligence, announced a strategic partnership with Dodgeball, a unified identity platform…
Salesforce Unveils the World’s First LLM Benchmark for CRM News Desk Jun 20, 2024 Salesforce, a global leader in CRM solutions, has launched the world’s first large language model (LLM) benchmark specifically…