Relay42 unlocks customer intelligence with a new insights and reporting module, powered by Amazon… News Desk Jun 12, 2024 Relay42, a leading European Customer Data Platform (CDP), is leveraging Amazon QuickSight to power its new real-time customer…
ZS acquires Digital Additive to bolster its personalized marketing solutions News Desk Jun 12, 2024 ZS, a global management consulting and technology firm, announced it has acquired Digital Additive, a leading Salesforce digital…
Verint Awarded a $13 Million Deal from a Fortune 25 Brand to Deploy Multiple AI-Powered Bots and… News Desk Jun 12, 2024 Verint, The CX Automation Company, announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge…
Boomi Announces New AI-Powered Agents Available on the Boomi Enterprise Platform for Unprecedented… News Desk Jun 12, 2024 Boomi , the leader in intelligent integration and automation, announces the first six Boomi AI Agents recently revealed at the…
Cvent Announces New AI Product Offerings for Event Professionals and Marketers News Desk Jun 12, 2024 Cvent, an industry-leading meetings, events, unveiled a host of new artificial intelligence-enabled enhancements at its annual…
Horatio’s Debut Commercial Sparks a CX Mindset Shift Among Business Owners News Desk Jun 12, 2024 Horatio, the modern customer service company that is disrupting customer service (CX) has launched a digital commercial. The…
Aria Systems Launches Aria Billing Studio for ServiceNow News Desk Jun 12, 2024 Aria Systems, the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, announced the launch…
NICE Unveils CXone Mpower, The Ultimate CX-Aware AI Offering, Providing Continuous, Memory-Driven… News Desk Jun 12, 2024 NICE announced the launch of CXone Mpower, bringing the entirety of CXone together with Copilot, Autopilot and Actions to create…
FluentStream Announces Integration with Microsoft Teams News Desk Jun 12, 2024 FluentStream, the cloud communications provider for small and midsize organizations, announced its integration with Microsoft…
Madhive Acquires Frequence To Bring Full-Service Omnichannel Capabilities to Enterprise and Agency… News Desk Jun 12, 2024 Madhive, the leading technology company for local Connected Television advertising (“CTV”), announced a definitive agreement to…