Spiro Appoints Jennifer Shankman as Executive Vice President And Brand Activation Events and Julie…
Leading global brand experience agency Spiro™ proudly announces the addition of two seasoned professionals to its events and…
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Stack & Platforms
8×8 Drives CX Innovation, Boosts Contact Center Growth
8x8, Inc., a leading business communications, CX and CPaaS platform provider, announced considerable momentum for its Customer…
BT Group and Edgio announce world’s first MAUD enabled CDN
BT Group announces that it will collaborate with Edgio, as their first partner, to integrate their CDN into its MAUD technology…
boost.ai Launches AI Virtual Agent on Salesforce AppExchange
boost.ai announced it has launched boost.ai on Salesforce AppExchange, a leading enterprise marketplace for partner apps and…
RingCentral Introduced New AI-Powered Features for RingCX
On 21st August 2024, RingCentral, Inc., a leading provider of AI-driven cloud business communications, contact center, video, and…
LivePerson Named in Gartner® Hype Cycle™ for Digital Commerce
LivePerson, the enterprise leader in digital customer conversations, announced it has been named a Sample Vendor in both the…
Pipedrive Wins MarTech Award for CRM Software Innovation
Pipedrive, the easy and effective sales CRM for small businesses, announced it won the CRM Software Innovation Award at the 2024…
Harvest Group Partners with Stackline to launch Amazon Analytics Capabilities
Harvest Group, a national integrated commerce agency, announced a strategic partnership with Stackline, a retail intelligence and…
3rd Edition CX & Loyalty Summit & Awards: Driving Revenue & Building Relations…
The 3rd Edition CX & Loyalty Summit & Awards KSA 2024, a premier event focused on the future of customer experience and…
A how-to guide on customer experience analytics [+ Free tools]
What is customer experience analytics?
Customer experience analytics (CX Analytics) is the systematic collection, processing, and…