Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence
Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, announced the debut of Sinch…
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G2 names LivePerson a Leader across multiple Summer 2024 Grid® reports for digital customer…
LivePerson, the enterprise leader in digital customer conversations, has been named a Leader in G2's Summer 2024 Grid reports for…
Intermedia Cloud Communications Advances Contact Center Agent Performance with Introduction of AI…
Intermedia Cloud Communications, a global leader in AI-powered cloud communications and collaboration solutions to businesses and…
NICE Named MetriStar Top Provider in 2024 Metrigy CCaaS Platforms Report
NICE announced that it has been recognized as a MetriStar Top Provider in Metrigy’s 2024 Contact Center-as-a-Service (CCaaS)…
Salesforce Launches First Autonomous AI Agent to Transform Customer Service
Salesforce announced Einstein Service Agent, Salesforce’s first fully autonomous AI agent. Einstein Service Agent makes…
SnapLogic Announces Strategic Partnership with Syndigo to Accelerate Commerce Systems Impact
SnapLogic, the leader in generative integration, announced a strategic partnership with Syndigo, a leading SaaS commerce data…
Gooten Partners with TikTok Shop, Enabling Shoppable Commerce Powered by Print On-Demand
Gooten, a leading provider of print-on-demand fulfillment and technology solutions, announces a partnership with TikTok Shop to…
PostPilot Hires Direct Mail Industry Veteran Daniel Hoffman as its first vice president of sales
PostPilot, the fastest-growing direct mail marketing company in the U.S., announced today that it has added Daniel Hoffman as its…
DemandScience B2B Marketing Solutions Win 26 G2 Summer 2024 Awards
DemandScience, a leading B2B demand generation company that accelerates global growth for its clients, announced that the…
Netcracker and Virgin Media O2 Win 2024 TM Forum Excellence Award for Customer Experience
Netcracker Technology announced that it has received the TM Forum Excellence Award for Customer Experience with Virgin Media O2.…