Stack & Platforms

Kustomer has launched two new tools: the AI Automation Assistant and the AI Observability Assistant. These tools assist CX teams…

Vonage, a part of Ericsson announced the availability of its enterprise software solutions in AWS Marketplace, including Vonage…

Zendesk has a new Strategic Collaboration Agreement (SCA) with Amazon Web Services. This enhances AI innovations in contact…

Encore has acquired FIRST, a leading global brand-experience agency, significantly expanding Encore’s capabilities in event…

Guideline has upgraded its AI Agent with customizable dashboards. These dashboards turn conversational insights into collaborative…

SalesHood, the leading Agentic AI sales enablement platform, announced significant updates to its AI-driven Digital Sales Rooms,…

Braze, the comprehensive customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that BrazeAI…

Force Management, a leading provider of solutions to drive elite sales performance, released XCELERATOR™, an AI-powered sales…

SharpenCX, a leader in AI-driven contact center solutions, announced its merger with Ytel, a California-based provider of cloud…

Amazon Web Services (AWS) and Treasure Data announced its AI Marketing Cloud is now available in AWS Marketplace, giving global…