Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency News Desk Mar 27, 2024 Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm News Desk Mar 27, 2024 Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
CallMiner Named a Leader in the 2024 SPARK Matrix for Speech Analytics Report by Quadrant Knowledge… News Desk Mar 27, 2024 CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced that it has been named…
Digital River Unveils eCompass, a New Solution to Drive Strategic Growth and International Expansion News Desk Mar 27, 2024 Digital River, a global ecommerce enabler directly connecting brands and buyers, announced eCompass, a new solution that will help…
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2024 News Desk Mar 27, 2024 SugarCRM, provider of the award-winning AI-driven sales automation platform, announced it has been named a Leader in the Nucleus…
Adobe And Microsoft Partner to Bring New Generative AI Capabilities to Marketers as They Work in… News Desk Mar 27, 2024 Adobe Summit – the world’s largest digital experience conference – Adobe and Microsoft announced plans to bring Adobe Experience…
Drift Named a Leader in Conversation Automation Solutions for B2B Report News Desk Mar 27, 2024 Drift, a Salesloft company and the leader in buyer experience and Conversational AI, announced it has been recognized as a Leader…
Conversica Named a Leader for Conversation Automation Solutions for B2B News Desk Mar 27, 2024 Conversica, Inc, the leading provider of Conversational Automation solutions for enterprise revenue teams, announced the company…
Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value News Desk Mar 27, 2024 Cisco at Enterprise Connect today announced new offerings within its Webex cloud customer experience solutions. Efficiently…
Braze Delivers New AI Features to Fuel Marketing Efficiency and Creativity News Desk Mar 27, 2024 Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging, announced several new AI features…