Merkle Brings Identity-Powered Customer Experience to Adobe Summit 2024 News Desk Mar 27, 2024 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several…
Contentstack Appoints Former Adobe Executive Gurdeep Dhillon as Chief Marketing Officer News Desk Mar 27, 2024 Contentstack, the leading Composable Digital Experience Platform (DXP) provider, announced Gurdeep Dhillon as its new Chief…
Inbenta Unveils Customizable Digital Instructor News Desk Mar 27, 2024 Inbenta, a complete customer experience platform powered by AI, unveiled three enhancements to its award-winning Digital…
Constant Contact and Telgorithm Unlock SMS Marketing for Sole Proprietorships News Desk Mar 27, 2024 Telgorithm, a cutting-edge messaging API provider, today announced a groundbreaking partnership with Constant Contact, a digital…
CRM Analytics: The Definitive Guide (Definition, Types, and Metrics) Aparna M A Mar 26, 2024 What if there is a tool to analyze customer data and tell exactly what strategy a business should follow? By 2025, more than 180…
Talkdesk modernizes on-premises contact centers with groundbreaking generative artificial… News Desk Mar 26, 2024 Talkdesk, Inc., a global AI-powered contact center leader for enterprises of all sizes, is enabling contact centers to elevate…
Zoom unveils AI-powered collaboration platform, Zoom Workplace, to reimagine teamwork News Desk Mar 26, 2024 Zoom Video Communications, Inc. announced Zoom Workplace, its AI-powered, open collaboration platform, and introduced new AI…
Adswerve Named 2024 Adobe Digital Experience Emerging Partner of the Year – Americas News Desk Mar 26, 2024 Adswerve, an award-winning data, media and technology consultancy and Adobe Gold partner, announced that it has been honored as…
eGain Announces AssistGPT for CCaaS at Enterprise Connect News Desk Mar 26, 2024 eGain, the leading AI knowledge platform for customer service, announced the availability of its AssistGPT generative AI service…
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience… News Desk Mar 26, 2024 MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer…