Stack & Platforms

Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As…

CallMiner, the leading provider of conversation intelligence to improve customer experience (CX), announced the availability of…

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the…

Digital River, a strategic partner for brands aiming to simplify and accelerate global growth, announced it has been recognized as…

Front, the modern customer service platform, announced that co-founder Mathilde Collin is taking over as Executive Chairman of…

Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud,…

Enterprise Connect 2024 in Orlando, RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…

Dialpad, Inc. – the industry-leading Ai-Powered Customer Intelligence Platform – announced that it has been honored by CRN, a…

Five9, provider of the Intelligent CX Platform, announced GenAI Studio an industry-first solution that allows organizations to…