RealPage, a leading global provider of software and data analytics to the real estate industry, announced that it has entered into a definitive agreement to acquire Knock® CRM (Knock), a provider of leading customer relationship management (CRM) and front office technology in the multifamily industry. This strategic acquisition combines Knock’s suite of products with RealPage’s deep expertise in AI, yield management and smart property management solutions.
“Acquiring Knock accelerates our strategy to deliver a next-generation front office platform that supports centralized leasing”
Together, RealPage and Knock will create a next-generation operating platform to maximize net operating income (NOI) for the multifamily sector’s multi-trillion dollar asset class. The transaction is subject to customary closing conditions and is expected to close in the coming days. Financial terms were not disclosed.
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“Acquiring Knock accelerates our strategy to deliver a next-generation front office platform that supports centralized leasing,” said Dana Jones, CEO of RealPage. “Today’s market conditions are driving property owners and operators to rethink operations to drive efficiency. Together with Knock, RealPage will meet our customers’ needs with a connected platform that enables an AI-driven virtual operating model.”
Founded in 2014, Knock has scaled its core CRM product to serve millions of apartment units across North America with the leading integrated suite of front office technology, providing multifamily owners and operators the capabilities they need to acquire and retain residents more profitably. Knock’s API-first platform integrates easily into any property management system (PMS) and will maintain this flexibility as it becomes part of RealPage’s open, PMS-agnostic front office platform.
“RealPage and Knock share an identical vision for a truly connected and intelligent front office. Together we will realize this vision faster, and the combination will enable us to go even further on our commitment to delivering both the technology and customer service our customers need to offer a best-in-class prospect-to-resident experience,” said Demetri Themelis, CEO and co-founder of Knock.
“This is as much about the team as it is the technology,” added Jones. “There’s a reason Knock has such a tremendous reputation in multifamily. We’re excited to begin working together as one team to drive greater value and the best possible experience for our customers.”
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