Bloomreach and Uniform Launch Turnkey Conversational Commerce

Bloomreach, the agentic platform for personalization, and Uniform, the original composable digital experience platform, announced a turnkey AI solution unveiled at the MACH Alliance’s AI Hackathon. Powered by the Open Data Model from MACH Alliance, the solution showcased how composable technology and generative AI can be seamlessly combined, enabling any brand to build conversational experiences that help them retain control of their customer relationships.

Built on AWS, the solution aggregates product catalogs from multiple commerce platforms through Uniform, and enriches them with AI-driven tagging, normalization, and metadata optimization. Then, the product data flows into Bloomreach Clarity, where it powers a fully conversational shopping interface – allowing customers to browse, compare, and shop via natural dialogue.

“In just weeks, we’ve delivered a turnkey, composable solution that any multi-brand retailer can deploy today,” said Andrew Kumar, Global VP, Technology & Ecosystem, Uniform. “Brands don’t need to hand their customer relationships over to the large-scale AI marketplaces. We’ve built a composable, generative AI solution that lets companies create their own conversational commerce experiences, under their own brand, and on their own terms.”

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“What we’ve built represents a fundamental shift in how brands can approach multi-brand commerce,” said Xun Wang, Chief Technology Officer, Bloomreach. “By leveraging the MACH Alliance’s Open Data Model and combining it with generative AI throughout the stack, we’ve created something that typically would take months to develop. This was developed in just weeks, proving that composable architecture delivers real speed-to-market advantages.”

SOURCE: BusinessWire

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