As referral traffic from search engines and social networks plummets and paid acquisition costs soar, brands must prioritize…

Verint® and Five9 announced an expanded partnership through a new cloud-to-cloud platform integration designed to lead in the AI…

Cordial, the leading marketing platform that automates billions of data-driven emails, SMS and mobile app messages for companies…

Oracle has unveiled its new Communications Digital Business Experience, a platform designed to help telecommunications companies…

evaluagent, a global leader in contact center quality assurance, agent performance improvement and workforce engagement software,…

IntelePeer, a leading AI-powered Communications Automation provider, announced the completion of $140 million in new growth…

ServiceNow, the AI platform for business transformation, and Boomi, a leader in intelligent integration and automation, announced…

boost.ai, a leading conversational AI (CAI) solution provider, announced a new partnership with CX Effect, the only CX-focused…

Websites, mobile apps, e-commerce sites, social media content, smart devices, and even chatty AI companions. They all work…

Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business…