Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer… News Desk Mar 27, 2024 Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…
OneTrust Powers Privacy-First, Personalized Experiences with Adobe Real-Time Customer Data Platform News Desk Mar 22, 2024 OneTrust, the market-defining leader for trust intelligence, announced it is partnering with Adobe to offer the capabilities of…
Attentive AI is Here: Delivering Personalized Experiences for Every Customer News Desk Mar 20, 2024 Attentive, the AI marketing platform for leading brands, is announcing the next generation of Attentive AI with two premium AI…
Forrester’s CX Summit North America 2024 Tackles Balancing GenAI With Human Capabilities To Deliver… News Desk Mar 12, 2024 Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…
Innervate Launches Experience Automate, the Industry’s First Low-Code/No-Code Business Process… News Desk Feb 21, 2024 Innervate, the dynamic customer experience company, announced it has launched Experience Automate, a business process automation…
Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences News Desk Feb 14, 2024 Sprout Social, an industry-leading provider of cloud-based social media management software, announces the launch of Social…
8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored… News Desk Feb 1, 2024 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced beta availability of a…
ActionIQ Announces CX.AI, the First Solution to Integrate GenAI Data and GenAI Content To Enable… News Desk Jan 29, 2024 ActionIQ, the leading Enterprise Customer Data Platform, announced the launch of CX.AI, a suite of AI-enabled solutions…
Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences News Desk Jan 17, 2024 Ada, the AI-native customer service automation company, announced a partnership with Dixa, the conversational customer service…
Typeface Announces Integration within Microsoft Dynamics 365 Customer Insights to Help Redefine… News Desk Jan 12, 2024 Typeface, the generative AI platform for enterprise content creation, and Microsoft announced an AI-powered experience within…