Ooma, Inc., a smart communications platform for businesses and consumers, announced the integration of its Ooma Office business…

The composable Redpoint CDP on Snowflake’s AI Data Cloud delivers significant results in terms of speed-to-value for delivering…

ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow, the AI platform for business transformation, and…

Frost & Sullivan recently researched the customer experience (CX) outsourcing services industry and, based on its analysis…

Qualtrics, the leader and creator of the experience management (XM) category, and Bain & Company, creators of Net Promoter…

Qualtrics, the leader and creator of the experience management category, unveiled new AI-powered innovations across XM for…

Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…

OneTrust, the market-defining leader for trust intelligence, announced it is partnering with Adobe to offer the capabilities of…

Attentive, the AI marketing platform for leading brands, is announcing the next generation of Attentive AI with two premium AI…

Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…