New 8×8 XCaaS Cloud Contact Center and Unified Communications Platform Innovations Create… News Desk Oct 27, 2023 8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced the latest 8x8 XCaaS…
Cogito Secures New Funding to Empower Better Agent and Customer Experiences News Desk Oct 25, 2023 Cogito, the leader in real-time AI coaching and guidance for the enterprise, announced it has secured new funding to help advance…
Quadient experiences strong demand for integrated, cross-channel communications among Mail solutions… News Desk Oct 20, 2023 Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, experiences…
ThoughtSpot Experiences Historic Year of Growth as Customers Around the World Realize Unprecedented… News Desk Sep 25, 2023 ThoughtSpot, the AI-Powered Analytics company, announced another strong year of growth and accelerating momentum after closing…
Salesforce Announces the New Einstein 1 Platform – Driving Productivity and Trusted Customer… News Desk Sep 13, 2023 Salesforce announced the Einstein 1 Platform, which features major advancements for Salesforce Data Cloud and Einstein AI…
Deloitte Digital Enhances DigitalMIX Platform With Salesforce to Drive Productivity and Improve… News Desk Sep 13, 2023 Deloitte Digital announced a collaboration with Salesforce to integrate Einstein, Salesforce's AI technology, into Deloitte's…
Coveo’s groundbreaking enterprise-ready Relevance Generative Answering now live across Coveo’s… News Desk Sep 12, 2023 Coveo, a leader in AI platforms that enable individualized, connected, and trusted digital experiences at scale with AI search,…
Amplience Launches eComm Toolkit to Enable Merchants to Deliver Relevant Customer Experiences Faster News Desk Aug 22, 2023 Amplience, the AI Content company, announced its continued focus on empowering developers with the launch of its eComm Toolkit,…
Five9 Awarded by Frost & Sullivan for Empowering Exceptional Customer and Agent Experiences… News Desk Aug 9, 2023 Frost & Sullivan continuously researches the cloud contact center industry and, based on its most recent findings, recognizes …
Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise… News Desk Aug 8, 2023 Five9, the Intelligent CX Platform provider, announced it has entered into a definitive agreement to acquire Aceyus, a market…