Innervate Launches Experience Automate, the Industry’s First Low-Code/No-Code Business Process…
Innervate, the dynamic customer experience company, announced it has launched Experience Automate, a business process automation…
Sprout Social Launches New Care Solution to Power Exceptional Customer Experiences
Sprout Social, an industry-leading provider of cloud-based social media management software, announces the launch of Social…
8×8 Bridges the Customer Engagement Gap, Empowering Customer-Facing Employees with Tailored…
8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced beta availability of a…
ActionIQ Announces CX.AI, the First Solution to Integrate GenAI Data and GenAI Content To Enable…
ActionIQ, the leading Enterprise Customer Data Platform, announced the launch of CX.AI, a suite of AI-enabled solutions…
Ada Announces Partnership with Dixa to Deliver AI-First Customer Service Experiences
Ada, the AI-native customer service automation company, announced a partnership with Dixa, the conversational customer service…
Typeface Announces Integration within Microsoft Dynamics 365 Customer Insights to Help Redefine…
Typeface, the generative AI platform for enterprise content creation, and Microsoft announced an AI-powered experience within…
Rokt to Acquire AfterSell to Expand SMB Offering and Unlock More Relevant Experiences for Shopify…
Rokt, the leading ecommerce technology company using machine learning and AI to make transactions more relevant to each shopper, …
Verint Wins TrustRadius 2023 Best of Awards in Multiple Categories Based on Customer Reviews and…
Verint, The Customer Engagement Company, announced that TrustRadius has recognized three Verint Open Platform solutions – Verint…
Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker…
Amazon Web Services, Inc, an Amazon.com, Inc. company announced new generative AI capabilities in Amazon Connect, AWS’s cloud…
Salesforce and AWS Expand Partnership for Customers to More Easily Build Trusted AI Apps, Deliver…
Invent, Amazon Web Services, an Amazon.com, Inc. company, and Salesforce, the #1 AI CRM, announced a significant expansion of…