Ninth Annual UserTesting CX Survey Reveals a Surge in Demand for Human Insight to Drive Customer…
Report finds that customer experience is a top investment area for 78 percent of executives
Seventy six percent of executives…
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Comparably Names Talkdesk a Best Place to Work in the Bay Area
Trusted third-party site for workplace culture and compensation recognizes Talkdesk for high employee ratings across 16 different…
Aparavi and Wasabi Technologies Partner to Help Organizations Extract True ROI from High Performance…
Technology Alliance Reduces Customer Risks and Costs While Boosting Data Business Insights and New Revenue Streams
APARAVI®,…
AHF Slams Gilead as ‘Greediad!’ in New Print, Digital Ad Campaigns
Gilead recently imposed conditions illegally restricting access on 340B drug pricing to its branded hepatitis C treatments when…
Talkdesk Research Finds Growing Opportunity for Brands to Build Lasting Relationships with Gen Z
Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service
The…
ironSource Celebrates Two Billion Downloads in Two Years for Publishing Solution Supersonic
Supersonic is one of the leading hyper-casual game publishers worldwide, with a focus on productizing the publishing process,…
Cadent Aperture Viewer Graph Continues to Scale, Delivering Unprecedented TV Audience Insights at…
The solution is one of the industry's quickest to onboard data, averaging under 15 minutes to onboard and match
Cadent, the…
Going Gig: Limitless Finds 72% of Customer Service Managers Have Added or Plan to Add Gig Talent in…
Pandemic-born struggles increase demand for alternative customer service models
Seventy-two per cent of customer service managers…
Dun & Bradstreet Enters Agreement to Divest Assets of German Business-to-Consumer Marketing…
Dun & Bradstreet Holdings, Inc., a leading global provider of business decisioning data and analytics, announced it has…
F45 Appoints Brian Killingsworth as Chief Marketing Officer
Fastest growing fitness franchisor hires sports industry veteran to drive marketing and gain new customer traction
F45 Training…