Neustar and Permutive Partner to Provide Addressability, Scale and Privacy Through Publisher… Business Wire Mar 23, 2022 The partnership unlocks targeting across high-quality publisher inventory without the use of third-party cookies and device IDs…
Roku OS 11 Enhances User Personalization Through the Launch of Roku Photo Streams, Content Discovery… Business Wire Mar 23, 2022 Roku OS 11 Features New Auto Speech Clarity and Sound Settings, Plus Additional Customization and Performance Improvements…
New Talkdesk Mobile Apps Give Contact Centers a Smarter Way to Meet Customer Expectations While… Business Wire Mar 23, 2022 Empowers mobile workforces with more tools and control over the delivery of high-quality customer experiences…
Customer Satisfaction with Municipal Energy Utilities Improves Despite Massive Tumble by CPS Energy,… Business Wire Mar 23, 2022 Residential customer satisfaction with the energy utilities sector overall creeps up 0.3% to 72.2 (on a scale of 0 to 100),…
NICE Brings Digital Customer Experiences to Singapore with the Launch of CXone Business Wire Mar 22, 2022 Companies in the Asia Pacific region can now exceed today’s consumer and employee expectations by delivering effortless,…
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology… Business Wire Mar 22, 2022 Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…
Revation Systems Upgrades Next Generation Digital Engagement Platform for Contact Centers Business Wire Mar 22, 2022 Secure, Artificial Intelligence-enabled CCaaS Platform, LinkLive, Delivers New Enhancements that Create Improved Customer…
The Trade Desk Launches New Certified Service Partner Program for Small and Medium-Sized Businesses Business Wire Mar 22, 2022 Partnership with Goodway Group Extends The Trade Desk’s Premier User Experience and Capabilities to Meet Growing Demand for…
Dialpad Delivers AI Contact Center Advancements With No-Code Digital Channels and Virtual Agents Business Wire Mar 22, 2022 Dialpad adds conversational AI to dynamically learn and apply customer intent across all modes of customer communication cutting…
Insurers in Australia Turn to BPO Providers to Improve Customer Experience Business Wire Mar 22, 2022 ISG Provider Lens™ report sees BPO providers helping insurance carriers cut costs, replace legacy IT systems and meet rising…