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Adapt Now to debut today at Customer Contact Center Week in Las Vegas TTEC Holdings, Inc., a leading global customer experience…

7.ai Engagement Cloud™ natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and…

Personica has recruited Adam Ochstein as its next CEO. Personica simultaneously completed a capital raise which will help position…

Complimentary offer enables residential HVAC and related home improvement businesses to improve conversion ratio and lower cost of…

New deal to see platform featured across network of entertainment shows, television and radio stations, streaming and social…

Omnicom Media Group (OMG) the media services division of Omnicom Group Inc. announced a comprehensive strategic partnership with…

New Tool Allows Retailers and Publishers to Drive Action and Conversion Directly within Video Content AnyClip, the AI-powered…

Americans are more positive about their online experiences this year vs. last–but brands are vulnerable as frustrations and price…

Component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows Pegasystems…

Sangoma Technologies Corporation, a trusted leader in delivering cloud-based Communications as a Service solutions for companies…