Infobip, a leading global communications platform, now provides enterprises and brands access to conversational AI and AI-powered chatbots on RCS Business Messaging via a recent integration with Google Vertex AI. Enterprises and brands can leverage chatbots and conversational AI through Infobip’s Rich Communication Services channel.
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RCS Google Vertex AI will enable enterprises to create conversational experiences and chatbots for their clients that improve engagement and drive conversions. By integrating AI capabilities within RCS, Infobip assists organizations in automating processes, offering tailored, real-time support, and delivering customized interactions, ultimately increasing ROI, customer satisfaction, and loyalty.
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