Calabrio Unveils AI-Powered Interaction Summary for Enhanced Contact Center Efficiency News Desk Mar 27, 2024 Calabrio, the workforce performance company, announced general availability of its new generative artificial intelligence…
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm News Desk Mar 27, 2024 Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Strong Performer in The…
SugarCRM Named a Leader in the Nucleus Research Sales Force Automation Technology Value Matrix 2024 News Desk Mar 27, 2024 SugarCRM, provider of the award-winning AI-driven sales automation platform, announced it has been named a Leader in the Nucleus…
Adobe And Microsoft Partner to Bring New Generative AI Capabilities to Marketers as They Work in… News Desk Mar 27, 2024 Adobe Summit – the world’s largest digital experience conference – Adobe and Microsoft announced plans to bring Adobe Experience…
Cisco Furthers Customer Experience Momentum with New Offerings That Extend Customer Value News Desk Mar 27, 2024 Cisco at Enterprise Connect today announced new offerings within its Webex cloud customer experience solutions. Efficiently…
Merkle Brings Identity-Powered Customer Experience to Adobe Summit 2024 News Desk Mar 27, 2024 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several…
Talkdesk modernizes on-premises contact centers with groundbreaking generative artificial… News Desk Mar 26, 2024 Talkdesk, Inc., a global AI-powered contact center leader for enterprises of all sizes, is enabling contact centers to elevate…
Zoom unveils AI-powered collaboration platform, Zoom Workplace, to reimagine teamwork News Desk Mar 26, 2024 Zoom Video Communications, Inc. announced Zoom Workplace, its AI-powered, open collaboration platform, and introduced new AI…
Adswerve Named 2024 Adobe Digital Experience Emerging Partner of the Year – Americas News Desk Mar 26, 2024 Adswerve, an award-winning data, media and technology consultancy and Adobe Gold partner, announced that it has been honored as…
eGain Announces AssistGPT for CCaaS at Enterprise Connect News Desk Mar 26, 2024 eGain, the leading AI knowledge platform for customer service, announced the availability of its AssistGPT generative AI service…