Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience… News Desk Mar 26, 2024 MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer…
Zoom and Avaya announce new strategic partnership to deliver enhanced collaboration experiences News Desk Mar 26, 2024 Zoom and Avaya announced a strategic partnership designed to deliver enhanced collaboration experiences to global enterprises. As…
RingCentral Reimagines the Business Phone System with Real-Time AI News Desk Mar 26, 2024 Enterprise Connect 2024 in Orlando, RingCentral, Inc, a leading provider of AI-driven cloud business communications, contact…
TaskUs and V7 Announce Strategic Partnership To Enable Enterprise AI Product Delivery News Desk Mar 26, 2024 TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…
Media Shower Releases New AI Platform for Marketers News Desk Mar 26, 2024 Media Shower, a leading innovator in digital marketing, is proud to announce the launch of its revolutionary AI platform designed…
NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions News Desk Mar 26, 2024 NICE unveiled NICE Enlighten XM, the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’…
Avaya Aligns Unified Communication Portfolio to ‘Innovation Without Disruption’ Strategy; Announces… News Desk Mar 26, 2024 Avaya, a global leader in customer experience and communications solutions, announced the Avaya Communication and Collaboration…
MarTech360’S Weekly News Roundup With Optimove, Clinch, Aarki, 6sense, Messagepoint And More! News Desk Mar 22, 2024 Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Certain Launches Touchpoint Ignite: Transforming Events with Deep Audience Insights &… News Desk Mar 22, 2024 Certain Inc. announced the launch of Touchpoint Ignite, a ground-breaking AI-powered event engagement app designed to transform…
NICE Enlighten AutoSummary Wins 2024 BIG Innovation Award for Contact Center Innovation News Desk Mar 22, 2024 NICE announced that NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business…