Mosaicx Launches AI-Native CX Platform
Mosaicx, a leader in AI-powered customer experience solutions and part of WestCX under the West Technology Group portfolio, made a…
Supermetrics Acquires Relay42 to Elevate Marketing Intelligence
Supermetrics, the leading Marketing Intelligence Platform, announced the acquisition of Relay42, a leading, real-time Customer…
Straive Acquires SG Analytics to Boost AI, Data Capabilities
Straive, a global leader in Data, Analytics, and AI Operationalization, announced its acquisition of SG Analytics, a leading…
Stop Treating User Generated Content Like Free Content (How to Build a Value Exchange That Actually…
For more than fifteen years in B2B tech marketing, I’ve seen many trends rise and fall. I’ve written for platforms that need both…
NiCE Unveils CXone Mpower Agents: Intelligent AI Agents Designed for Seamless, End-to-End CX…
NiCE has announced the launch of CXone Mpower Agents, an enterprise-grade innovation that sets a new standard for AI-driven…
Samba TV and InfoSum Join Forces to Deliver Scalable, Privacy-First Agentic Media Measurement
Samba TV, a global leader in AI-powered media intelligence, announced a strategic international partnership with InfoSum, the…
Movable Ink Introduces AI-Powered Autonomous Marketing to Drive Scalable Personalization and…
Movable Ink, the AI-powered personalized content platform, has announced the launch of its new Autonomous Marketing capabilities,…
NiCE Advances AWS Strategic Collaboration, Accelerating Agentic AI Across CXone Mpower Platform
Expanded collaboration brings together CXone Mpower, Amazon Q index, Amazon SageMaker, and Amazon Bedrock to accelerate…
gen.video Acquires Lionize; Unites Creator Discovery with Commerce
Streamlining influencer discovery and creator collaboration for brands. Tracking not just engagements but outcomes across TikTok…
Cvent Named Leader in Gartner Magic Quadrant for Event Marketing and Management Platforms
Cvent, an industry-leading meetings, events, and hospitality technology provider, announced that, for the second consecutive year,…