ZINFI Earns “Leader” Designation in Spring G2 Grid Reports on Both Partner Management… PR Newswire Mar 24, 2022 ZINFI also holds #1 G2 Satisfaction Score and #1 Usability Score in both software categories in G2's current real-time rankings…
AiDash Reinforces Positive Customer Experiences With New Chief Customer Officer PR Newswire Mar 24, 2022 AiDash expands leadership team to support continuing global growth and customer delight AiDash, a leading provider of…
HubSpot Announces New Chief Customer Officer, Rob Giglio PR Newswire Mar 22, 2022 HubSpot, the customer relationship management (CRM) platform for scaling companies, announced that Rob Giglio has joined the…
Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology… Business Wire Mar 22, 2022 Navigating a Constant State of Change, Fueling Sustainable Workforce Strategies, and Safeguarding Employee Wellness Top the List…
Qualtrics Launches Digital Experience Metrics, Allowing Companies to Tie Customer Sentiment Directly… Business Wire Mar 21, 2022 Companies can now use Qualtrics to quantify the financial impact of customers’ digital experiences and compare them to others in…
Top Customer Contact Executives to Join 18th Annual Customer Contact East PR Newswire Mar 21, 2022 This event is an annual showcase that prepares you for the future of customer care and will address today's important customer…
BMW Group and Adobe Expand Partnership for a Seamless Customer Journey Business Wire Mar 18, 2022 The BMW Group continues to expand its partnership with Adobe as part of its digital transformation of marketing and sales…
HubSpot Relaunches Service Hub to Help Companies Deliver a More Authentic and Connected Customer… PR Newswire Mar 16, 2022 Customer portal, inbound calling, SLA management, and more new features help teams provide a more authentic customer experience…
UiPath Honored for Delivering World-Class Customer Service PR Newswire Mar 16, 2022 First pure-play automation vendor to receive the Customer Relationship Management Institute’s prestigious NorthFace ScoreBoard…
Conveyer Raises $14M in Funding for its Customer Engagement Platform PR Newswire Mar 14, 2022 Conveyer, a customer engagement SaaS platform, closed a $14M round with funding from HearstLab and other leading investors. This…