customer relationship management

Zeta Global, the AI-powered marketing cloud, announced that Pamela Lord has been appointed as its President of Customer…

On December 11, 2024, Altimetrik, a dedicated digital business services firm, formed a strategic partnership with Swantide, an…

Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves…

Deep Sync, a leading provider of omnichannel identity and data solutions, has launched new integrations with Shopify and HubSpot…

On October 22, 2024, GoTo, a leader in simplifying business communications, IT management, and support, announced significant…

If you talk to any experienced business leader, they'll tell you the heart of a successful business lies in the relationships you…

Frost & Sullivan recently analyzed the customer experience (CX) outsourcing services industry and, based on its findings,…

What is CRM Data Management? The data that the customer relationship management (CRM) software gathers after each customer…

SuccessKPI, Inc., a cloud-native, contact center customer experience platform provider and a leader of the current 2023 Frost…

In today's fast-paced business landscape, marketers face the challenge of managing and optimizing their marketing efforts…