YouGov and Havas Extend Global Data Partnership to enhance global consumer insights News Desk Jun 3, 2024 YouGov, the international online research data and analytics technology group, and advertising agency Havas have announced the…
OpenText Named a Leader in Document Mining and Analytics Platforms Report News Desk Jun 3, 2024 OpenText, the information company, announced that OpenText IDOL has been named a Leader in The Forrester Wave: Document Mining and…
Teleperformance partners with Kore.ai to transform customer engagement through advanced AI solutions News Desk May 31, 2024 Global digital business services leader Teleperformance announced that it has been named a platinum partner for Kore.ai, a world…
LivePerson wins Best Customer Service Solution at the 2024 SIIA CODiE Awards News Desk May 31, 2024 LivePerson, the enterprise leader in digital customer conversations, won Best Customer Service Solution at the 2024 SIIA CODiE…
Hippo Video Introduces Text-to-Video, Elevating its Holistic Video Platform News Desk May 31, 2024 Hippo Video, a pioneer in AI-driven video solutions, proudly unveils its flagship feature, Text-to-Video, a cornerstone of its…
KUBRA Partners with Systems & Software to Transform Utility Customer Experience News Desk May 31, 2024 KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry…
Ooma Office Adds Powerful New Communications Features to Drive Customer Engagement and Team… News Desk May 31, 2024 Ooma, Inc., a smart communications platform for businesses and consumers, announced that its Ooma Office business phone and…
Talkdesk and Cognizant Team up to Accelerate Artificial Intelligence-Powered Customer Experience News Desk May 31, 2024 Talkdesk, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves…
Top Customer Communications Management Strategies to Enhance Client Relationships Nikhil Sonawane May 30, 2024 Effective customer communications management has become the need of the hour. Clients today expect…
PayPal to Build New Advertising Platform News Desk May 30, 2024 PayPal Holdings, Inc. announced new leadership appointments that will drive the creation of a new advertising platform and…