Glance and EDCi Forge Strategic Partnership to Elevate Human-Centric Customer Experience Solutions News Desk Apr 22, 2024 Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven,…
Avaya Market Momentum Continues, Looks Ahead to Annual Customer Conference News Desk Apr 18, 2024 Avaya, a global leader in customer experience and communications solutions, outlined continued business momentum, innovation, and…
Quantum Metric simplifies digital customer listening with Gen AI powered solution News Desk Apr 5, 2024 Quantum Metric, the customer-driven digital analytics platform, is proud to share its latest suite of product offerings designed…
Reltio Customer 360 Data Product Pioneers New Era of AI-powered Data Unification News Desk Apr 3, 2024 Reltio, a leading data unification and management company, today introduced its Reltio Customer 360 Data Product, the first in its…
What is Customer Lifetime Value and How to Calculate it Easily? Aparna M A Apr 2, 2024 In today's fiercely competitive business landscape, companies are constantly grappling with the challenge of attracting and…
What is a Customer Engagement Platform? Why Does it Matter? Aparna M A Apr 2, 2024 Imagine you liked a product or service from a company and asked them a question about it. However, they did not respond at all.…
Unveiling the Future of Global CX; MCI Acquires Market Force Information, a Customer Experience… News Desk Mar 26, 2024 MCI announces the acquisition of Atlanta, GA based Market Force Information LLC. Market Force Information is a leading Customer…
Talkdesk announces a deeper partnership with Verint to help contact centers increase customer… News Desk Mar 26, 2024 Talkdesk, Inc . , a world-leading AI-powered contact center for businesses of all sizes, announced an expanded partnership with…
Cyara to Exhibit at Enterprise Connect 2024, the Leading Conference and Exhibition for Enterprise… News Desk Mar 22, 2024 Cyara, the leading AI-powered Customer Experience (CX) Transformation Platform provider, will participate as an exhibitor at …
SuccessKPI Announces Partnership with Five9 to Unlock CX Intelligence for Enterprise Customers News Desk Mar 21, 2024 SuccessKPI, Inc., an enterprise AI analytics & automation company, announced its partnership with Five9, the provider of the…