McorpCX Acquires myCXvision to Accelerate Customer-Centric Planning and Activation for Customer… News Desk Mar 29, 2024 McorpCX, a leading customer and employee experience consultancy, and CX capabilities builder driving greater customer centricity…
Enterprise Connect 2024 Brought the Enterprise Communications and Customer Experience Community… News Desk Mar 29, 2024 Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), brought IT…
Invoca Wins CX Award for Best Conversational Intelligence Solution of 2024; Launches European Data… News Desk Mar 29, 2024 Invoca, the leading revenue execution platform for revenue teams, has won the CX Award for 'Best Conversational Intelligence…
Wolken Software Announces General Availability of Wolken Gen AI to Enhance Efficiency for B2B… News Desk Mar 28, 2024 Wolken Software, a leading provider of customer service solutions for B2B companies, announced the general availability of Wolken…
TransPerfect Acquires TheSpeech Simultaneous Interpretation Platform News Desk Mar 28, 2024 TransPerfect, the world's largest provider of language and AI solutions for global business, announced that it has acquired…
Twilio Launches Unified Profiles and Agent Copilot, Combining Customer Data and AI to Boost… News Desk Mar 28, 2024 Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced the…
Conversica Announces Dynamic Two-Way AI Conversations for Marketing Automation Platforms News Desk Mar 28, 2024 Conversica, Inc, the leading provider of Conversational AI solutions for enterprise revenue teams, announced its new solution for…
Intradiem and CommunityWFM Announce Strategic Partnership to Deliver Exceptional Agent and Customer… News Desk Mar 27, 2024 Intradiem, the leading provider of contact center automation solutions, and CommunityWFM, a leading provider of contact center…
Merkle Brings Identity-Powered Customer Experience to Adobe Summit 2024 News Desk Mar 27, 2024 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, will be presenting several…
Zoom unveils AI-powered collaboration platform, Zoom Workplace, to reimagine teamwork News Desk Mar 26, 2024 Zoom Video Communications, Inc. announced Zoom Workplace, its AI-powered, open collaboration platform, and introduced new AI…