Startek launches Generative AI Platform to empower agents and enhance customer experience News Desk May 22, 2024 Startek, a global customer experience (CX) solutions provider, announced the launch of Startek Generative AI, a comprehensive…
Zappix and Vee24 Partner to Revolutionize Digital Customer Service News Desk May 22, 2024 Zappix, a leading provider of AI-powered Digital Engagement Platform, announced a strategic partnership with Vee24, a leader in…
CallTrackingMetrics Announces Official Partnership with SearchKings News Desk May 22, 2024 CallTrackingMetrics, a leading call-tracking and analytics provider based in Millersville, announced an official partnership with…
IBM and Salesforce Expand Partnership to Advance Open, Trusted AI and Data Ecosystems News Desk May 22, 2024 IBM and Salesforce announced an expanded strategic partnership that will integrate IBM watsonx AI and Data Platform capabilities…
Wunderkind Announces Autonomous Marketing Platform, Launches Studio Application for Delivery of… News Desk May 22, 2024 Wunderkind, the leading AI-driven performance marketing solution, announced the launch of its AI-powered Autonomous Marketing…
Acquia Expands Digital Experience Platform with Launch of Digital Experience Optimization Solution News Desk May 22, 2024 Acquia, the leader in open digital experience software, announced that it is expanding its digital experience platform, Acquia…
Zoom bolsters security offering with the inclusion of post-quantum end-to-end encryption in Zoom… News Desk May 22, 2024 Zoom Video Communications, Inc. announced that post-quantum end-to-end encryption (E2EE) is now globally available for Zoom…
WalkMe Announces New Generative AI Capabilities in Spring Product Release News Desk May 21, 2024 WalkMe Ltd, a leading provider of digital adoption solutions for effectively navigating technology change, announced the launch of…
Algolia Named a Leader in 2024 Gartner Magic Quadrant for Search and Product Discovery News Desk May 21, 2024 Algolia, the world’s only end-to-end AI Search solution – helping businesses and developers understand their online users and…
IntouchCX Applauded by Frost & Sullivan for Enabling Seamless, Effortless, and Memorable… News Desk May 21, 2024 Frost & Sullivan recently researched the customer experience management (CXM) industry and, based on its findings, recognizes …