Digi International Launches One Digi AI Discovery Engine to Simplify B2B Solution Search

Digi International came up with the One Digi AI Discovery Engine, a natural language interface powered by AI that helps facilitate enterprises’ discovery and evaluation of complex B2B technology solutions across Digi’s entire portfolio. Through this platform, the company intends to greatly shorten lead technical buyers time- e. g. engineers IT managers, and operations managers-to get the right connectivity, IoT, and infrastructure solutions mainly by the conversational search, which is an alternative to the traditional website navigation. Based on a custom-tuned large language model (LLM), the engine brings together Digis main divisions namely Digi Opengear Particle, and SmartSense into one intelligent discovery experience capable of offering pertinent items, documentation, and implementation guidance at a click of a button.

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They also have the option to express their requirements in a natural language format and get handpicked recommendations along with technical resources for the evaluation process. The AI interface intends to ramp up customer experience as well as enable cross-portfolio discoverability in the vast Digis ecosystem of connectivity, edge computing, and IoT products. By prioritizing intent-driven search and contextual insights, Digi aims to remove friction from complex B2B buying journeys and help organizations identify suitable technologies more efficiently. The new discovery engine is now live on the company’s website and represents a broader move toward AI-first digital experiences for enterprise technology buyers.

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