CMO’s Playbook to Brand Affinity Nikhil Sonawane Sep 4, 2024 There is fierce competition in all the markets because of easy accessibility to the same products and services offered by…
Yum! Brands Advances Ongoing Data Strategy to Enhance Customers’ Digital Experiences News Desk Jul 7, 2023 Yum! Brands, Inc. announced the latest step in the Company’s strategy to enhance the digital experiences of customers by selecting…
Chatmeter Again Recognized as an Industry Leader in G2 Summer Reports PR Newswire Jul 11, 2022 G2, the world's largest, most trusted tech marketplace and review platform, honors Chatmeter as a leader in online reputation…
Feelings are Number One Driver of Consumer Loyalty, Qualtrics Research Finds Business Wire Jun 13, 2022 Customers who were delighted were 10 times more likely to recommend a brand than those who felt upset When it comes to loyalty,…
Talkwalker and Hootsuite Reveal the Ten Most Loved Brands in the U.S. PR Newswire Jun 10, 2022 CPG and fashion brands dominate the most loved brands in the U.S. for their focus on passion, trust, and customer satisfaction.…
NICE Recognizes Innovators in Driving Frictionless Experiences, Unveiling CX Excellence Award… Business Wire May 30, 2022 Winners drove excellence in bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding…
NICE 2022 Digital-First Customer Experience Report Finds 81% of Consumers Say They Want More… Business Wire May 25, 2022 While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist…
NICE Interactions Live 2022 to Showcase Strategies for Mastering Frictionless Customer Experiences Business Wire May 11, 2022 Interactions 2022 is the largest CX industry event and offers unique content exploring new ways to create frictionless experiences…
Exchange Solutions and Fiserv Advance Consumer Loyalty and Engagement Capabilities for Large… PR Newswire May 9, 2022 Exchange Solutions, a personalized loyalty solutions provider, announced a new relationship with Fiserv, Inc., a leading global…
How to Enhance Customer Experiences with PR Sarah Woodhouse Apr 28, 2022 Enhanced customer experiences with Public Relations Dictionary definitions or a quick google will give you a neat,…