CCaaS

Revation Systems, a digital Contact Center as a service platform (CCaaS) for highly regulated industries, today announced a new…

Thrio CCaaS Platform Honored for their Exceptional Innovation and Commitment to Improving the Customer Experience Thrio announced…

7.ai Engagement Cloud™ natural, effortless, omnichannel interactions are proven to boost customer loyalty, agent productivity, and…

Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced that at Customer Contact…

Level AI, the customer service intelligence platform, launched a new agent screen recording and monitoring product on Thursday.…

Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces the…

Clemson University, Kingsborough Community College, and Nicholls State University are among the Customers Benefiting from Avaya…

Cloud communications expert Brendan Strain has joined Bridgepointe to lead the CCaaS and UCaaS practices. He will help mid-market…

AI-driven Customer Experience Contact Center leader helps partners drive greater business and customer value, faster, with a new…

Leading IT solutions provider becomes a top-tier partner for the U.S. Black Box®, a leading IT solutions provider that delivers…