Lookout Aims to Simplify Resource Access by Integrating Partner Platform with AI
On October 23, 2024, Lookout Inc. announced the integration of an advanced AI-driven chatbot from Embrace.ai into its Lookout…
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Chatbot
Conversational Marketing Revealed: Definitions, Benefits, and Best Practices
Legacy marketing strategies are usually one-way. Enterprises leverage multiple digital platforms, such as messaging and others, to…
Cresta Wins 2024 Business Intelligence Group Artificial Intelligence Excellence Award
Cresta, a leading provider of generative AI for contact centers, announced that the Business Intelligence Group has named them a…
How Chatbots For Marketing Helps To Improve Customer Experience?
Imagine you are surfing through some online store and a chat pops up offering you some of the best products or suggesting what to…
Laiye Acquires Mindsay to Lead the Market Shift to Intelligent Automation
Global Intelligent Automation leader Laiye announced its acquisition of Mindsay, a leading European enterprise chatbot and…
Top 5 Emerging Chatbot Trends Transforming Businesses in 2024
The rise in on-demand messaging is changing how customers prefer to communicate. Many industries are now using chatbots to engage…
Cyara Adds Leading Automated Chatbot Testing to Customer Experience Assurance Offerings with…
Strategic acquisition expands Cyara’s digital CX assurance capabilities
Cyara, provider of the award-winning Automated Customer…
How Are the Novel AI Chatbots Redefining Customer Service in 2023?
If you've ever wondered how customer service is evolving in the digital age, you're in for a treat. In 2023, we're witnessing a…