Bucher + Suter and Upstream Works Announce Partnership
Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel…
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contact center solution
Dialpad Launches AI-powered Support Platform to Revolutionize Customer Service
On November 12, 2024, Dialpad launched Dialpad Support, a next-generation AI-powered contact center solution designed to enhance…
Intermedia Cloud Communications Advances Contact Center Agent Performance with Introduction of AI…
Intermedia Cloud Communications, a global leader in AI-powered cloud communications and collaboration solutions to businesses and…
3CLogic CTI and Contact Center Solution Now Available on SAP® Store
3CLogic announced that its CTI and Contact Center solution is now available on SAP® Store, the online marketplace for SAP and…
8×8 Introduces Conversation IQ to Bring Consistency and Professionalism for All Employees From…
Team Leaders Across the Entire Organization Now Have Cost Effective and Easy to Deploy Access to Consistent, Collaborative…
NICE Expands Partnership with Google, Adding CXone to the Chrome Enterprise Recommended Program
NICE announces CXone compatibility with the Chrome OS ecosystem
NICE announced the expansion of its partnership with Google and…