RingCentral Unveils RingCX – A Native, Intelligent Contact Center Solution
RingCentral, Inc. a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and…
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Contact Center Solutions
RingCentral Announces CEO Succession
a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center…
RingCentral Announces Strategic Collaboration Agreement with AWS to Help Organizations Transform…
RingCentral, Inc. a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center…
RingCentral Announces Extended and Expanded Strategic Partnership Agreement with Avaya
RingCentral, Inc. a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center…
Carbyne and Orleans Parish Communication District (OPCD) Launch Cloud-Native i3 911 Call Handling…
Carbyne APEX enables OPCD to reduce dependence on brick-and-mortar building infrastructure by introducing remote NG9-1-1 call…
Alvaria Announces Customer Experience Industry Veteran, Jeff Cotten as New Chief Executive Officer
Alvaria, the world leader in enterprise-scale customer experience and workforce engagement management, announced Jeff Cotten as…
DATAMARK to Speak With Avaya at Customer Contact Week
The contact center firm announces its participation in an interactive panel at the annual Customer Contact Week Conference
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Avaya to Showcase Composable Contact Center Solutions for Customers, Employees that Deliver Total…
Avaya, a global leader in solutions to enhance and simplify communications and collaboration, announced that at Customer Contact…
LiveVox Launches on Salesforce AppExchange, Enabling Contact Centers to Improve Customer Experience…
New LiveVox and Salesforce Integration Simplifies Next-Generation Unified Communication for Customer Service and Lead Generation…
TouchPoint One Agent Coaching and Contact Center Performance Management Solutions Win Product of the…
Acuity Contact Center Performance Management Platform Recognized as Remote Work Pioneer. Sidekick Agent Coaching Solution Awarded…