contact center

The Northridge Group, an award-winning, women-owned management consulting firm with deep expertise in contact center operations,…

Covisian Group, a technology company specializing in providing services and technologies to improve customer experiences (CX)…

Verint®, The CX Automation Company™, announced it was named a market leader by ISG Research in the ‘Contact Center Advanced’…

ArenaCX, the leading marketplace platform for customer experience (CX) solutions, is proud to announce the launch of its new,…

Ultatel, a leading provider of unified communications solutions, announced the launch of its revolutionary AI-powered features …

UJET, Inc., a leading provider of AI-powered cloud contact center solutions, announced it has closed its latest round of funding…

SuccessKPI announced its new AI-powered Workforce Management (WFM) solution to enable more precise traffic forecasting and…

IntelePeer, a leading AI-powered Communications Automation provider, announced its partnership with Pindrop, a global leader in…

Zayo, a leading communications infrastructure provider, and RingCentral, Inc., a leading global provider of trusted AI…

Kore.ai, a leader in enterprise conversational and generative AI platform technology, announced that two of its products, Kore.ai…