contact center

RingCentral, Inc., a leading provider of AI-driven cloud business communications, contact center, video and hybrid event…

Intermedia Cloud Communications, a leading global provider of AI-powered cloud communications and collaboration solutions to…

Invoca, a recognized leader in conversation intelligence AI, unveiled new capabilities that leverage a combination of generative…

NICE, a leading customer experience innovator, announced that it has been named a Customers’ Choice in the 2023 Gartner Peer…

Upstream Works, a provider of agent-first contact center desktop solutions, announces Upstream Works Desktop 6.0, which features…

Simplr has been presented with a Silver Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year…

Startek®, a global customer experience (CX) solutions provider, has been presented with a Silver Stevie ® Award in the Contact…

CDP for Service, a Customer Data Platform, Garners Premium App Status on Genesys AppFoundry and Delivers Real-Time Customer…

AI-driven Contact Center platform combines with Genesys customer experience platform to deliver an unprecedented understanding of…

Sangoma Technologies Corporation, a trusted leader in delivering cloud-based Communications as a Service solutions for companies…