Salesloft Announces New AI Features That Capture Valuable Insights from Conversations to Accelerate…
Salesloft, provider of the only platform that prioritizes, automates, and recommends actions to help revenue teams close more…
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conversation intelligence
Observe.AI Named a Strong Performer in Real-Time Revenue Execution Platforms by Independent Analyst…
Observe.AI, the conversation intelligence platform for contact centers, announced it has been named a ‘Strong Performer’ in The…
Call Journey CI Unveils Cutting-Edge Voice of the Customer Software Revolutionizing Customer…
Call Journey CI, a leader in deriving customer experience insights from interaction analytics, proudly announces the launch of its…
Pathlight Unveils Insight Streams: Autonomous Analysts Transforming Millions of Customer…
Pathlight, the leader in Large Language Model (LLM)-based Conversation Intelligence (CI), announced a game-changing expansion to…
CallTrackingMetrics Introduces AskAI Feature Powered by ChatGPT to Elevate Customer Engagement
CallTrackingMetrics, a global conversation analytics company, announced the launch of its newest feature, AskAI. Powered by Open…
Observe.AI Research Reveals Contact Centers Are 10X More Prepared with Conversation Intelligence
Study highlights:
Despite adopting AI & automation, 67% of contact centers still rely on manual processes for critical…
CallMiner Named Best Overall AI-based Analytics Company in 2022 AI Breakthrough Awards
Award recognizes CallMiner for its use of AI to analyze customer conversations at scale, driving improved customer experience and…
Groove Brings Sales Productivity to Where Sellers Work with Groove Conversations and Groove+ Mobile…
New products set revenue teams up for success in the office or in the field
Groove, a leading sales productivity platform for…
Marchex® Engage for Automotive Completes Integration with Fortellis Marketplace
Engage for Automotive Continues to Advance in Automotive Space
Marchex, the award-winning AI-powered conversation intelligence…