A how-to guide on customer experience analytics [+ Free tools] Aparna M A Aug 21, 2024 What is customer experience analytics? Customer experience analytics (CX Analytics) is the systematic collection, processing, and…
Customer Data Analytics: What It is and How to Use It For Business Growth? Aparna M A May 21, 2024 For any business, the number one thing needed for success, apart from the product or service, is customers. No matter the size of…