customer data

The term "predictive analytics" speaks for itself. Making predictions about future events through historical data and analytics…

Momentive , a leader in agile experience management and the maker of SurveyMonkey and GetFeedback, announced the availability of…

Totango Debuts New Brand Identity with Cut the BS out of CS Awareness Campaign Totango, the industry's only Composable Customer…

The latest templates are designed to drive greater insights across an organization and bridge the divide of changing consumer…

Sometimes you need a deep crisis to start the internal revolution (Apple is another a great example), but changing everything…

Zero-party data company introduces a suite of self-serve privacy-safe, interactive customer engagement solutions to drive sales…

Integrated customer data platform and marketing automation engine helps large brands deliver customer experiences that feel…

Companies are transforming their digital capabilities to meet changing customer expectations, ISG Provider Lens™ report says…

Intermedia Interaction Analytics™, a new feature of Intermedia Intelligent Contact Center™, helps businesses capture the voice of…

Solution to power the next generation of privacy-preserving data collaboration, audience targeting, and marketing analytics for…