Accenture Report Finds 3.5x Revenue Growth for Companies that View Customer Service as a Value…
New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center,…
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customer data
Bloomreach Valuation Soars to $2.2 Billion Following $175 Million Investment Led by Goldman Sachs…
As E-Commerce Remains a Critically Important Shopping Channel, Bloomreach Enables Businesses to Build Meaningful Customer…
Drip Acquires On-Site Engagement Platform Sleeknote
Acquisition will expand Drip's global presence and accelerate product leadership of its ecommerce marketing automation platform…
Inter.ai Introduces its Control Center for CX Managers, Adding New Features That Transform Customer…
Inter.ai Inc., the US software company that provides a Customer Lifetime Platform for customer service teams in D2C companies, has…
64% of Marketers Believe Apple’s Mail Privacy Protection Will Forever Change Email Marketing,…
Businesses must innovate email marketing strategies as Apple's privacy changes challenge open-rate accuracy, a primary metric used…
Klaviyo Welcomes Josh Siegel as Vice President of Text Messaging
Siegel brings extensive B2B, SaaS and leadership experience as the Company continues investment in SMS
Klaviyo, a leading…
SWIRL Announces Live Shopping Integration with Shopify
Swirl announces integration with Shopify to enable live commerce. Shopify sellers can now create shoppable videos and use live…
RudderStack Raises $56 Million Series B to Enable Companies to Build Their Customer Data Stack
RudderStack, the leading platform for building customer data stacks trusted by many of the world’s leading brands, announced $56…