Customer Engagement

Resulticks announced that it has joined the Qualcomm Smart Cities Accelerator Program to collaborate on transforming the landscape…

Geoff Galat joins Monetize360 as Chief Marketing Officer (CMO), bringing 30+ years of experience as a CMO to the role…

Partnership enabled customer to establish intelligent conversations with 150,000 customers in 10 days at the start of the pandemic…

Company accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market TTEC…

Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service The…

Clickatell's new Chat Commerce Trends Report finds 88% of CX leaders agree that using chat channels for payments will help meet…

Colombia Location Offers Highly Skilled Bilingual Customer Support Workforce iQor, a managed services provider of customer…

Funding will support company’s continued growth in providing a unique touch-and-feel experience to drive brand awareness and…

Delivers High-Demand Specialized Talent and Strategic Managed Services Globally  ibex, a leading global provider of business…

The Internet experience has integrated advertising to a significant extent. For many years, cookies have been vital for enabling…