Customer Engagement

IQVIA announced the launch of OCE+, the first of several new advancements to its leading life science customer engagement…

New innovations utilize real-time data to drive personal experiences for millions in milliseconds Widespread adoption of…

Mavenir, the Network Software Provider building the future of networks with cloud-native software that runs on any cloud and…

Partnership Enables Joint Customers to Easily Insert Direct Mail as an Orchestrated Step in the Buyer Journey and Create Impactful…

NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers…

Verint®, The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories…

Kristen Robinson Brings Expertise in Employee Experience, Global Talent Management, and Diversity, Equity and Inclusion Verint,…

Mitchell brings experience from independent agency ownership and on the carrier side with State Auto, named one of Forbes’ 2022…

8x8, Inc., a leading integrated cloud communications platform provider, announced continued global growth and customer adoption of…

The company's momentum underscores the value its platform brings to customers A.I.-driven customer engagement platform Outsell…